Terms and Conditions

The Customer may use VLARAONE Products or Services (including AI Coaching Companion or VLARAONE GC Coaching Bots or Agents ones) only if he/she accepts these Terms of Use in advance. For the avoidance of doubt, by clicking on the “REGISTRATION”/"GET STARTED NOW"/"REGISTER" button, or “SIGN IN”/"LOGIN" button, by ordering, accessing or using VLARAONE tools, the Customer agrees to these Terms of Use.

1. Scope

The Provider shall grant a limited, non-exclusive and non-transferable license to use VLARAONE for his/her own use.

The Customer may use VLARAONE only during a valid Subscription Period. During this period, depending on the package purchased, the Customer may define one or more users who may access VLARAONE (“User”).

2. Billing Options

The payment amount for VLARAONE could be specified in a Transaction Document as follows:

The subscription fee for the VLARAONE offering is billed annually, quarterly or monthly for the period of time specified in the Transaction Document. The amount payable for each billing cycle will be calculated based on the annual subscription fee and the number of billing cycles in a year. The consulting services offering related to account setup, configuration, customization will be billed initially, as specified in the Transaction Document.

3. Account Creation and Access

When VLARAONE Users register on the site, an account (“Account”) is automatically created, which has a password attached to it. Customer is responsible for ensuring that each VLARAONE User manages and updates the Account information.

Customer is responsible for ensuring that each VLARAONE User protects their Account ID and password and controls who can access a VLARAONE User Account or who can use VLARAONE on Customer’s behalf.

4. Ownership

These Terms of Use shall not transfer any ownership rights in VLARAONE. All right, title and interest in and to VLARAONE and in any ideas, know-how and programs developed by Supplier in the course of providing technical services, including any improvements or modifications made to VLARAONE shall remain permanently the property of Supplier. You acknowledge and agree that VLARAONE is licensed, not sold. You will not remove, modify or alter any copyright, trademark or proprietary rights notices of the Provider contained in VLARAONE, including, but not limited to, any such notice contained on physical and/or electronic media or documentation, in any of the resources during the course of the work and/or in any web presence or internet-generated notices, code or other applications originally contained in VLARAONE or in other archives or backup copies, if applicable.

5. Transfer of VLARAONE

You may not transfer any license rights or other control over VLARAONE.

6. Suspension and Termination

Suspension

In the event of a violation of the Terms of Fair Use or any other agreements between the parties, an illegal appropriation of intellectual property or a violation of applicable law by a VLARAONE User or the Client, the Provider has the right to suspend the User/Client’s access to VLARAONE and/or to delete the inappropriate content at any time for a period to be decided at the Provider’s discretion.

The Provider will send a notification to the Client regarding any suspension action. Suspension of the Client’s Account results in the suspension of all User Accounts for the respective Client.

Termination

The Provider may terminate the Client/Users’ access to VLARAONE when (i) the Client/User fails to comply with the Terms of Use or any other agreements between the parties and the breach is not remedied within 5 days after receiving written notice from the Provider and (ii) the Client fails to comply with its payment obligations under these Terms of Use.

Upon termination, the Client’s access and other rights to VLARAONE shall cease. After the termination of the rights to use VLARAONE, the Client and the Users must cease any further use of VLARAONE. Termination of the Client’s access to the Account shall terminate the access of all Users to their Accounts for that Client.

7. Emergency Maintenance and Planned Maintenance

The Supplier may perform scheduled maintenance operations regularly during defined maintenance windows. Other periods of downtime, planned or unplanned, may also occur. VLARAONE will not be available during such periods. At your request and upon payment of an appropriate fee, you are entitled to technical support services, including corrections, fixes and enhancements to VLARAONE as are generally available from the Supplier in accordance with the maintenance terms then in effect for the appropriate maintenance level purchased by you.

8. Updates

These Terms of Use apply to all improvements, modifications, variations, revisions, updates, supplements, added components and replacements for VLARAONE (collectively, “Updates”), which the Supplier may provide or make available for VLARAONE. Customer authorizes Provider and agrees that Provider may, automatically transmit, access, install and otherwise provide Updates to VLARAONE without notice and without the need to obtain Customer’s consent. Provider has no obligation to, and nothing in these Terms of Use shall be construed to require Provider to create, provide or install Updates.

9. Updates to Terms of Use

Provider reserves the right to modify these Terms of Use in the future during the Subscription Period and as required by applicable law, by providing Customer with at least 5 days’ prior notice of such modification of the terms. Subscription renewals will be governed by the Terms of Use in effect at the time of renewal.

10. Data Privacy and Security

The Client agrees to obtain all consents, authorizations and approvals required by law and to make all necessary disclosures before (i) including any personal data in VLARAONE and (ii) using VLARAONE. The Client confirms and accepts that it is solely responsible for any personal data that may be included in VLARAONE by it or Users. The Client is solely responsible for determining the purposes and means of processing personal data under these Terms of Use. Upon written request by the Client, upon termination or expiration of these Terms of Use, the Provider will destroy or return to the Client all content that the Client has stored on VLARAONE. Where applicable data protection laws require the Client or a controller of the Client’s data to provide access to or provide information about personal data to any relevant person or authority, the Provider will reasonably cooperate with the Client in providing such information or access. Further details can be found in our Data Privacy Policy.

11. Security Practices

The Provider implements and maintains practices and procedures, which may be reviewed from time to time, for the systems used to host and operate VLARAONE. These practices and procedures are intended to reduce the vulnerability of our systems to accidental loss, unlawful intrusion, unauthorized access, disclosure or modification, or improper conduct that may interfere with, misappropriate, or otherwise affect the content or Customer’s use of VLARAONE. Upon request, Customer may obtain a description of the practices and procedures applicable to VLARAONE, including applicable technical and operational measures. Customer is responsible for determining whether these practices and procedures are appropriate to meet Customer’s requirements. By using VLARAONE, Customer acknowledges acceptance of the Provider’s practices and procedures and that they are adequate for Customer’s purposes. The Provider makes no representation or warranty regarding the security features of VLARAONE.

12. Indemnification

The Customer agrees to indemnify, defend and hold the Provider harmless from any third party claim arising out of or relating to: 1) the Customer’s or any VLARAONE User’s breach of the Terms of Use; or 2) content created within VLARAONE or provided, uploaded or transferred to VLARAONE by the Customer or any VLARAONE User. In no event shall the Provider be liable for any damages, including loss of profits or data or any direct or indirect damages resulting from the use of or inability to use the software or any data provided with it, even if the Provider has been advised of the possibility of such damages or for any claim by any other party. In no event shall the Provider’s liability for the aforementioned damages exceed 50 RON.

13. Taxes

Prices do not include taxes. If Supplier is required to pay any sales and use tax, goods and services tax, value added tax or any other taxes in connection with your order, other than taxes based on Supplier’s income, such taxes will be billed to and paid by you.

14. GDPR Compliance

VLARAONE is committed to protecting the privacy and personal data of individuals in the European Union (EU). In accordance with the General Data Protection Regulation (GDPR), we ensure that personal data is processed lawfully, fairly, and transparently, to provide an excellent services and tools for you. Users have the right to access, correct, delete, and restrict the processing of their personal data. Additionally, users can object to the processing of their data and have the right to data portability. If you have any concerns about how we handle your personal data, or if you would like to exercise your rights under the GDPR, please contact us at info@vlaraone.com.

15. Authentication with External Identity Providers

You can authenticate and create an account in the VLARAONE platform using one of the external identity providers (Apple, Google or Facebook).

This authentication process complies with the highest security standards and uses secure protocols, such as OAuth2 and OpenID Connect, to protect your personal and confidential information. When authenticating with an external identity provider, VLARAONE will only request and obtain your email address. This email address will be used exclusively to allow you to set up and use your VLARAONE account, as well as to send you communications specific to our platform, such as account-related notifications or service updates. We are committed to protecting the confidentiality of your personal information and to using it only for the purposes mentioned in these Terms and Conditions. VLARAONE will not share your email address with third parties for marketing or advertising purposes and will not use your personal information for this purpose. You have the right to access, correct, update or delete the personal information you provide during authentication or in your VLARAONE account. To exercise these rights, log in to the application and delete the desired data from the Settings menu.


By using our services, you agree to all of our Terms and Conditions, including those regarding logging in with external identity providers or using Customer Support specific libraries(e.g. tawk.to).

VLARAONE reserves the right to modify these Terms and Conditions at any time, with prior notice to users.

16. Consent

Unless changes to these Terms and Conditions significantly affect the use or disclosure of your personal information, they will be considered accepted. By using VLARAONE GC Coaching Bot or contacting us directly, you accept these Terms and Conditions.

17. Intellectual Property

The VLARAONE GC Coaching Bot or VLARAONE AI Coaching Companion and all its content are the property of the developer and are protected by copyright and other intellectual property laws. Users may not copy, reproduce, or distribute the app or its content without the express permission of the developer.

18. Links to Other Websites

Websites linked from our platform operate under their own rules and policies. These Terms and Conditions only apply to VLARAONE services. VLARAONE is not responsible for the content, accuracy, or opinions expressed on websites linked from our platform.

Disclaimer

VLARAONE Global Coaching Companion tool is for personal use, for professional and personal life development, not training, demonstrations or any other purpose without written consent from the VLARAONE Global Coaching legal owner.