Privacy Policy

By using the Bot, the Agent or AI Coaching Companion tools, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. This Privacy Policy explains how VLARAONE GC Coaching Bot (“we” or “us”) collects, uses, and protects information that we receive from users (“you”) who use the VLARAONE GC Coaching Bot (the “Bot”).

Information we collect:

Personal information:

To fully benefit from the Coaching Companion features, we may require you to register or provide identifying information, to use the Bot. Otherwise do not collect any personal information from you.

Technical information:

To provide the service, we may collect technical information from your device, such as the device type, operating system, language, IP address, and other technical details.

Usage information:

We may collect information about how you use the Bot, such as the questions you ask and the responses provided by the Bot. Also we may keep securely for your review a recent conversation history.

Our web interface of VLARAONE AI Coaching Companion platform uses Google Analytics to collect anonymous data about your interaction with the site, such as page visits and registration events, to help us improve our services. These analytics cookies are only activated with your consent, which you can give or withdraw via the cookie banner. Personal information provided during registration is stored in our digital system for service provision and support, in accordance with GDPR.

How we use your information:

• To protect our rights: We may use technical and usage information to protect our rights, property, or safety, or the rights, property, or safety of others.
• To provide the Bot’s services: We use technical and usage information to provide the Bot’s services, such as responding to your questions and providing relevant information.
• To improve the Bot: We may use technical and usage information to improve the Bot’s functionality, performance, and user experience.
• To communicate with you: We may use technical and usage information to communicate with you about the Bot, such as updates or changes to the Bot.

Disclosure of your information:

We do not share or disclose your information to third parties without your consent, except as follows:

• Business transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• With service providers: We may share your information with service providers who help us operate the Bot, such as hosting providers or analytics providers.
• With authorities: We may disclose your information to authorities if required by law, or if we believe in good faith that such disclosure is necessary to comply with legal processes, investigate potential fraud, or protect our rights, property, or safety.

Data retention:

We may retain information for a longer period if required by law or if necessary to protect our rights. We retain technical and usage information for as long as necessary to provide the Bot’s services and fulfill the purposes described in this Privacy Policy.

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information. We take reasonable measures to protect your information from unauthorized access, use, or disclosure.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time, and we will notify you of any changes by posting the new Privacy Policy on this page.

Contact us:

If you have any questions or concerns about this Privacy Policy, please contact us at info@vlaraone.com.

Last update: 30.05.2025